From Start to Finish, Benefit from Our Years of Moving Know-How.

To proceed with our services, we require a deposit to be paid. This deposit reserves the date and the team for your service, ensuring a smooth and timely relocation process.

Adding items not included in the original quote may impact the final price of the service. To proceed with including these items, please provide a photo for further assessment. Depending on the size, weight, and quantity of the additional items, the price may be adjusted accordingly.

While we don't schedule site visits for assessments, we can conduct another brief video survey to address specific concerns regarding dismantling. If the items are not permanently attached, such as built-in, glued, or stapled furniture, we can disassemble and reassemble them similarly to standard store-bought furniture. This will help us determine the best approach for handling your bespoke items efficiently while addressing your time constraints.

The team's arrival time is typically between 8:00-9:00 am. It's important to note that your move is subject to completion, but leaving by 1:00 pm shouldn't pose an issue as long as your personal belongings are packed before the movers arrive. This time frame allows sufficient time for the moving process while ensuring you meet your departure deadline.

Absolutely. All items taken apart by our team will be reassembled at the destination address. We ensure that none of the items are glued or stapled during disassembly, making reassembly straightforward if necessary. Your belongings will be returned to their original state upon arrival at the destination.

Yes, all our prices are VAT inclusive.

We provide furniture dismantling and reassembly services as needed. Our team will assess each item on the day of the move to determine if dismantling is required. For items that can't fit through doors in their current state, we'll dismantle and reassemble them at the destination address. Additionally, reassembling flat pack furniture (from new), such as IKEA furniture, is available by prior agreement, at an hourly rate charge.

We offer assistance with disconnecting washing machines and dishwashers, provided it's a straightforward disconnection/reconnection. However, please note that we are not plumbers, and we cannot take responsibility for any leaks that may occur during this process. This is conducted under the customer’s responsibility.

Yes, as part of the disconnection process, we ensure that any residual fluid, such as water from pipes, is drained from the machine. This helps prevent any potential leaks or spills during the move.

Our team can assist with reconnecting the washing machine at the destination address if it's a straightforward task. There is no extra charge for this service. However, please note that we are not plumbers, and we cannot take responsibility for any leaks that may occur during this process. This is conducted under the customer’s responsibility.

If it was agreed with us in advance, yes, we can transport plants.